Scammers are sending fake utility outage texts during winter weather to try to steal personal information.
In this week’s scam, you receive a text message from your utility provider that says power outages are expected in your area due to freezing temperatures. The message contains a link that supposedly leads to an outage map, showing areas that will be without power. If you are currently experiencing severe winter weather in your area, you may be tempted to select the link to see if your home will be affected.
However, this is actually a text message scam, or “smishing” scam. Cybercriminals hope you’ll be afraid of losing power during severe weather and will select the link. If you select it, they could install malware on your device. Or you could be directed to a fake website that prompts you to enter your personal information so cybercriminals can steal it!
Tips to Stay Safe
Follow these tips to avoid falling victim to this smishing scam:
- If you have questions about a power outage, always visit your utility provider’s official website or mobile app. You should never select a link in a text message.
- Remember, scammers often use fear tactics to trick you into selecting links or acting impulsively. Always stop and think before taking action, especially if you have received an unexpected text message.
- Real utility companies will not send you a text with a clickable link. They will communicate outage information using official channels, such as their website or mobile app.
Stop. Look. Think. And don’t be fooled.
Tips of the Week Brought to You By Our Partners at KnowBe4
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