Scammers are impersonating Apple Support using real emails and fake urgency to steal your account information.
In this week’s scam, you receive text messages that say someone is trying to log in to your Apple account without your permission. Then, you get a call from someone claiming to be an Apple support agent. They tell you that your account has been compromised and that they have opened a support ticket for you so they can help you secure your account. You even receive an actual email from Apple support that contains your case number.
The Apple support email you received is genuine, but the support ticket was initiated for you by cybercriminals, not by Apple. They’ll pretend to help “fix” the issue with your account and ask you to give them your security code so that they can close your support ticket. However, if you give them the code, they can steal your Apple account!
Tips to Stay Safe
Follow these tips to avoid falling victim to a phishing scam:
- If you receive unexpected text messages from Apple, don’t reply or select any links in the message. Instead, visit the Apple website to confirm that the message is legitimate, or call their official customer support line.
- Cybercriminals often try to trick you into acting impulsively by creating a sense of urgency. Always be cautious if you receive a text message that instructs you to act quickly!
- Remember, real support agents will not ask you for your passcode or password. Scammers request this information so that they can gain access to your accounts.
Stop. Look. Think. And don’t be fooled.
Tips of the Week Brought to You By Our Partners at KnowBe4
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