From Dashboards to Decisions: The Evolution of Analytics (and the Role of AI)

Explore how businesses move from raw data and dashboards to AI-powered analytics that drive smarter decisions

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Have you ever felt buried in data, spreadsheets, dashboards, reports and still wondered which numbers actually matter? For a utility, it may be millions of meter readings; for a manufacturer, it’s production logs and supplier shipments. Raw data piles up quickly. On its own, this information is messy and overwhelming. The journey to business value comes from transforming raw data into curated insights and then applying analytics to guide decisions. Artificial Intelligence (AI) is becoming an important companion along this journey, helping businesses unlock more value at every stage.

The Evolution of Data and Analytics

  • Raw Data: Unstructured and scattered across systems. For example, sales live in a point-of-sale system, website traffic in Google Analytics, and ad spend in a marketing platform. AI tools can help by automating data cleaning, detecting anomalies, and preparing it for analysis.
  • Curated Data: Cleaned, organized, and combined into a central view. Dashboards now summarize metrics like total sales, conversion rates, or campaign costs. AI can enhance dashboards by automatically highlighting trends or outliers.
  • Descriptive Analytics: Answers what happened. A sales dashboard might show revenue rose 15% last quarter.
  • Diagnostic Analytics: Explains why it happened. Combining marketing and sales data may reveal that a targeted ad campaign drove a spike in orders. AI-powered pattern detection can expedite this analysis.
  • Predictive Analytics: Anticipates what will happen next. Using history, you may forecast that similar campaigns could boost sales during the holiday season. AI-based forecasting models add accuracy by incorporating multiple factors at scale.
  • Prescriptive Analytics: Suggests what to do about it. A model may recommend shifting budget from underperforming ads to email for maximum ROI. AI can simulate scenarios to recommend the best options.

Example: Sales Tracking with Marketing Impact

Imagine your dashboard shows rising sales in a busy manufacturing season. At first glance, descriptive reporting just says “sales are up.” Dig a little deeper, though, and diagnostic analytics reveals the spike came from a regional distributor increasing orders after a price adjustment. Predictive modeling then forecasts a 20% lift if the campaign is repeated. Prescriptive analytics, powered by AI, suggests reallocating budget from social ads to email, where returns are higher.

The Role of Business Knowledge

Here’s the catch. None of this works without human expertise. Business knowledge ensures the models are grounded in reality, like knowing a utility’s demand fluctuates with weather, or that a construction project’s revenue curve changes with supply delays. AI can crunch data, but people decide which drivers matter most and how to act on them.

Empowering the Analyst

Analytics doesn’t replace analysts, it elevates them. Dashboards and automation save time on manual reporting. Predictive and prescriptive models reveal patterns that analysts can interpret and communicate with context. Instead of being stuck in spreadsheets, analysts gain efficiency, greater exposure across the business, and the ability to influence strategy. That makes them more impactful, not obsolete.

Common Pitfalls to Avoid

Many organizations get stuck on the path from data to action. Some common pitfalls include:

  • Stopping at dashboards: Reporting is important, but without diagnostic or predictive layers, businesses remain reactive.
  • Neglecting data quality: Inaccurate or incomplete data leads to misleading conclusions, no matter how advanced the tools.
  • Skipping business context: Models without domain expertise risk highlighting noise instead of meaningful drivers.
  • Overestimating AI: AI amplifies insights, but it can’t replace human judgment or industry knowledge.

Recognizing these pitfalls early helps businesses design a strategy that’s realistic, scalable, and sustainable.

The Next Step in Your Data Journey

Dashboards are a helpful starting point, but the real value comes when raw data is turned into insights that drive action, with AI amplifying those insights even further. At Keller Schroeder, we partner with organizations to move beyond reporting by layering in forecasting, expanding visibility across revenue streams, and preparing for AI-driven decision support. Wherever you are on the journey, we’ll meet you there and chart a practical path that delivers results.

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Written By:

Brett Hammett
Senior Data Engineer, Data Strategy Group

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