Security Tip of the Week – Disaster Relief Scams

Cybercriminals are using natural disasters to trick potential victims into giving them their insurance information. Don’t fall for this scam!

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When a natural disaster strikes, many people rely on insurance providers for disaster relief to help them pay for damages to property. Unfortunately, cybercriminals can take advantage of this vulnerable situation by manipulating you into sharing sensitive information.

In a recent scam, cybercriminals call you and pretend to be an agent from your insurance provider. They use a spoofed phone number so the call seems legitimate. The cybercriminals claim that they need your personal information, such as your insurance account details, to reimburse you for damages. If you share this information with them, you won’t receive disaster relief. Instead, the cybercriminals can use your account details to impersonate you and steal your reimbursement.

Follow the tips below to keep your sensitive information safe from disaster relief scams:

  • Verify that messages are legitimate before taking action. Contact the organization directly by using another line of communication.
  • Never trust your caller ID. Cybercriminals can spoof phone numbers to impersonate someone else.
  • Don’t share personal information, such as insurance details, in an unexpected phone call. Instead, log in to your insurance provider’s website to share any necessary information safely.

Stop, Look, and Think. Don’t be fooled.


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KnowBe4 is the world’s most popular integrated platform for awareness training combined with simulated phishing attacks. Let Keller Schroeder show you how KnowBe4 has helped thousands of organizations just like yours manage the continuing problem of social engineering. Contact us today to learn more.


DISCLAIMER : Any non-technical views expressed are not necessarily those of Keller Schroeder or its employee-owners.

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