Ownership Thinking

how-to-choose-a-careerI was asked recently to speak to a group of college students about lessons learned from my 35 years in the marketplace.  As you can imagine, narrowing 35 years of experience down to a 30-minute talk was fairly challenging, but one of the topics I chose for these students – and a factor that has contributed significantly to our success at Keller Schroeder – is what I refer to as ownership thinking.

Keller Schroeder has been employee-owned for 13 years through an ESOP (Employee Stock Ownership Plan), but ownership thinking has little to do with who actually holds the stock certificates.  There are lots of people who own companies, in full or in part, who do not practice ownership thinking.  And, there are lots of people who have never owned a share of stock in a company who are pros at ownership thinking.

choose-your-pathOwnership thinking is about choosing to believe – and it is a choice – that you have the most to do with your path and your destination – not your circumstances, and not the actions of others.  Psychologists refer to it as a strong “internal locus of control”.  Students who practice ownership thinking will blame themselves, not their teacher, for a poor outcome on an exam.  Leaders who practice ownership thinking will focus on shaping the future and influencing outcomes rather than reporting on the past or justifying underperformance.  Conversely, individuals who tend toward an “external locus of control” are quick to blame others or environmental factors for their misfortunes.

What is your bias?  Do you “own it”, look for solutions, and take action?  And would you agree that those who do so are far more pleasant to live with and work around than those who don’t?  Doesn’t it stand to reason that those who practice ownership thinking perform at a higher level and achieve more than those whose default is to look beyond their sphere of influence to explain most of what happens to them?

You and I as individuals can strengthen our tendency toward ownership thinking by surrounding ourselves with those who have a strong internal locus of control – those who habitually believe and act as though their own actions are more important than the hand they have been dealt.  As leaders, we can build a bias in our organizations toward ownership thinking by rewarding action and initiative over justification and deflection.

There are always environmental factors and circumstantial contributors to what we see and experience in business and in life, but if we choose to own, act and move, rather than blame, dwell and wait, we exponentially increase our chances for success.

Larry May[President]


2016 Client Appreciation Event : Superheroes Unite

Carissa Eatmon – [Marketing and Communications Coordinator]2016-cae-logo-superheroes-unite-2

On Friday, October 7th, 2016, Keller Schroeder hosted our annual Client Appreciation Event. This year, we wanted to again honor the true superheroes in our organization, our fantastic group of clients. With a theme of “Superheroes Unite,” it was a day filled with a delicious lunch from Marx Barbecue and dessert from the Pacetre, plus fellowship, fantastic prizes, and a lot of fun. Our prizes this year icae-2016-photo-booth-1ncluded a Bose Home Theater System, an Apple Series 2 Watch, fun superhero gear, Yeti tumblers, gift cards, a more!

Perhaps our favorite aspect of this event every year is the opportunity we give our clients and employee-owners to give back to the community. The continued generosity shown at this event never ceases to amaze us. This year, The Lampion Center was chosen to receive our give back donations. We successfully collected over 2 truckloads of supplies for the organization – things like cleaning supplies, office supplies, Daniel Tiger DVDs, and new equipment to aid the Lampion Center’s therapists during their sessions.

2016-cae-centerpiececae-2016-cupcakesThank you so much to all of our employee-owners for their hard work in making this event a reality every year. We also greatly appreciation our vendor partners for both their resources and for joining us. Most importantly, we owe a huge debt of gratitude to our clients for their continued loyalty and support. Be sure to mark your calendars for next year’s Client Appreciation Event! It’s always the first Friday in OctoberOctober 6th in 2017!

 


Larry May to Serve as USI’s 2016 Executive in Residence

dsc_0023Keller Schroeder’s President Larry May will serve as the 2016 Executive in Residence for the University of Southern Indiana’s Romain College of Business. His presentation, titled “The Value of Ownership and Running Shoes,” will be presented at 10 a.m. on Wednesday, October 5, in Carter Hall in University Center West. The presentation is free and open to the public.

The primary purpose of the Executive-in-Residence program is to provide opportunities for students to gain insights into the business world and into the thoughts and lives of business executives. This year is the 44th year for the program at USI.

More about Larry May from the University of Southern Indiana’s post :

Larry May led Keller Schroeder’s transition from its founding owners to an Employee Stock Ownership Plan structure in 2004, fostering a highly-engaged ownership culture that serves more than 200 clients and 85 employee-owners. Prior to Keller Schroeder, he held technical and leadership positions in IT and human resources with Bristol-Myers Squibb. He earned a bachelor’s degree in computer systems management and a master’s degree in business administration from Murray State University.

usi-logoMay has been a resident of Evansville for 35 years and currently serves as the chairman of the board of United Way of Southwestern Indiana. He also serves as a Court Appointed Special Advocate for children (CASA) volunteer for Vanderburgh County. May has served as chairman of the IT Alliance advisory board for the Romain College of Business at USI.

May resides in Evansville with his wife Tammie. They have three children daughter Diana; son, Travis; and daughter, Carly, who is a CPA and recent accounting graduate of USI.


Data Center Capacity Planning

Chris Haynes[Senior Systems Consultant]

Capacity PlanningIs your data center infrastructure being used the way you intended it to? Are you in control of your organization’s IT data?  If your organization is like most, probably not as well as you would like to.

A good data center capacity planning strategy can help your business become more efficient, dynamic, and competitive, but few organizations dedicate resources to capacity management or give it any importance.  If it does exist, many times it is usually just to satisfy regulations or to check a box on a form.

The tendency of many IT departments is to play it safe by purchasing more server and storage capacity than needed, which means resources are being wasted at a time when IT departments are being asked to do even more with less.  On the flip side of the coin, some IT departments are not able to anticipate the growing IT demands of the business, and react to them in a timely manner, potentially resulting in lost business or costly reactionary purchases.

In order to proactively meet the demands of your organization’s needs, you need to develop data center capacity planning processes and procedures that will track and report on the following metrics:Capacity Planning 2

  • How much is being used?
  • Who is using it?
  • At what rate is it being used?
  • How much is left?
  • When will we run out of it?

Having the answers to these questions at any point in time allows your IT department to be proactive and take steps accordingly to stay ahead of the business’ needs.  Being able to project future needs allows your organization to budget and plan for data center growth and scalability in advance, which is almost always cheaper than unplanned emergency purchases.

Does your organization need help developing a data center capacity management strategy?  Please contact your Keller Schroeder Account Manager to see how we can help.


Penetration Tests – Why does your organization need one?

Chris Fortune[Security Consultant]

Penetration TestingPenetration testing helps businesses understand if their investment in security actually affords them the protection they want.  To help in your understanding, let’s start with defining some terms to make sure we are using the same vocabulary.

  • Threat – agent or actor that can cause harm
  • Vulnerability – a flaw someone can exploit to cause harm
  • Risk – Where threat and vulnerability overlap
  • Exploit – code or technique that a threat uses to take advantage of a vulnerability
  • Penetration testing  – involves modeling the techniques used by real-world computer attackers to find vulnerabilities and under controlled circumstances to exploit these flaws in a professional, safe manner according to a carefully designed scope and rules of engagement to determine business risk and potential impact.  All with the goal of helping the organization improve security.
  • Security/Vulnerability assessment – focus is on finding security vulnerabilities, which may or may not be used to get in or steal data.  These assessments are broader, and often include explicit policy and procedure review.

Now that we have a common vocabulary, you might be thinking “How is a penetration test different than a vulnerability assessment?”  The difference is action – the penetration test aims to breach the security of the business, where a vulnerability assessment is simply an evaluation of your organization’s security posture.

A penetration test can help answer the following questions:

  • Can vulnerabilities that are found be exploited to gain access or steal data?
  • Can lower-risk vulnerabilities be exploited in a way together that opens up a higher-risk vulnerability?
  • What does this mean to the business or operations if successful?
  • At what level can your business successfully detect and respond to attacks?

Other reasons a penetration test can provide value to your business:

  • Meeting compliance with regulatory standards
  • Automated network or application vulnerability scanning software can have difficulty detecting some types of vulnerabilities.
  • Provide evidence to support increased investments in security personnel and technology
  • Post security incident- to validate new security controls put in place will stop a similar attack in the future.

Security BreachPenetration tests can be scoped to your business needs from general to narrow.  On the general side of scope is a black box test.  The tester is given little to no information and tries to see if they can get access or business information.  On the narrow side of scope is a white box test.  This could be something like testing a new application with full knowledge of what it should do.  The tester in this case is given valid user accounts with different roles like a regular user and an admin user to test what each can do in the application.

If you would like to discuss penetration testing and the value it can bring to your organization, please contact your Keller Schroeder Account Manager to begin a discussion with our certified penetration testers.


Spotlight On…

Employee-Owner: Amanda Gries

Amanda Gries Family


Amanda Gries is the newest addition to our technical recruiting Staffing Solutions Group. Amanda has over 16 years of experience in the Human Resources field. The majority of her career has been as a recruiter for finance and manufacturing companies. She has also worked as an HR generalist and manager.

Amanda spent over ten years at Springleaf, refining her administrative and recruiting skills. She has also held HR and management positions at Berry Plastics and Toyota Boshoku Indiana.

Outside of the office, Amanda loves spending time with her family – husband Brian, stepson Payton, son Clayton, and daughter Aspyn. They are avid sprint car fans and travel all over to watch races. They also love the water and try to spend as much time at Barkley Lake as her kids’ summer sports schedules will allow.

Contact your Keller Schroeder Sr. Account Manager to learn more about Amanda and how you can leverage her experience and skills to benefit your organization.


Systems Team Proactive Performance Management (PPM) Services

Chris Haynes  – [Keller Schroeder Engineer]

        An ounce of prevention is worth a pound of cure. – Benjamin Franklin

Virtualization has become the norm in most data centers, but so is the expectation of zero downtime. Preventative maintenance is the best insurance against downtime and security threats in your storage/virtualization environment.SV PPM Wheel

Preventative maintenance can:

  • Prevent productivity losses due to unscheduled downtime
  • Reduce security risk
  • Increase the quality & reliability of mission-critical IT operations
  • Maximize performance & efficiency
  • Lower overall maintenance costs

Keller Schroeder’s System Team offers a Proactive Performance Management (PPM) service to perform regular preventative maintenance services and provide remedy reporting and resolution for storage/virtualization environments.

So what does our PPM service include?

  • Review system logs, alerts, & diagnose problems
  • Identify capacity & performance issues & inefficiencies
  • Perform minor upgrades & apply patches
  • Analyze/validate system configurations
  • Remediate discovered issues
  • Make recommendations for improvements or industry common practice design changes

So why use Keller Schroeder for these services?

Our Systems Team has a combined years of experience in IT of 130+ years, which is an average of about 22 years per admin. We have deep knowledge & expertise in the storage/virtualization stack, both past and present.  We carry multiple certifications in various technologies, and continuously perform new installs and upgrade existing systems in the field, so we are fresh & familiar with the latest versions, compatibility requirements, and potential pitfalls.

We already perform PPM programs for many of our clients and have developed detailed & proven install, upgrade, & patch procedures, along with health assessments & checklists, and remedy/status reports. We typically provide these PPM services on a quarterly basis, but we can build a customized plan to meet your specific needs.

A key challenge in IT is having to do more with less and dealing with a lack of resources, so let us do what we do best, so you can focus on what you do best for your business.

Please contact your Keller Schroeder Account Manager for more information.


Spotlight On…

Employee-Owner: Kevin DykmanKS Kevin Dykman

 

Kevin has over 34 years of experience in the Information Technology field. His extensive experience includes working in the manufacturing and distribution industries, serving in both technical and management roles. Kevin started with Keller Schroeder in 1997, and has since worked for a large variety of clients including textiles, pharmaceutical, automotive, and plastics manufacturing. He specializes in EDI and ERP integration and customization using RPG. Prior to joining Keller Schroeder, Kevin was the IT manager for a pork processing company for 13 years. Before that position, he taught at a business college. Kevin is a Business Unit Director in Keller Schroeder’s Core Services Group.

Kevin is a huge baseball fan, and has been the commissioner of a fantasy baseball league since 1995. He also enjoys spending time with his two pugs – Boogie and Ivy.

Contact your Keller Schroeder Sr. Account Manager to learn more about Kevin and how you can leverage his experience and skills to benefit your organization.


Spotlight On…

Employee Owners: Chris FortuneChris Fortune

 

Chris Fortune is a 20 year veteran in IT. His experience began as a co-op student on a helpdesk and quickly escalated into increasingly challenging roles in network engineering, system engineering, and telecom. Security has always been the common thread of Chris’ work with these other disciplines.  He has also had direct responsibility for security such as managing firewalls, IDS/IPS, AV, VPN, remote access, log management and forensics.  Chris has worked for manufacturing, education, service provider, financial, healthcare and utility companies, as well as being an IT consultant for these types of businesses.

Chris has a Bachelor of Science in Computer Engineering from the University of Evansville and is working on a graduate certificate in Penetration Testing & Ethical Hacking from SANS Technology Institute.

Contact the Keller Schroeder Account Team to learn more about Chris and how you can leverage his experience and skills to benefit your organization.


Spotlight On…

Ty Nixon

Employee Owners: Ty Nixon

 

Ty has 9 years of experience in the Information Technology field.  Prior to his role with Keller Schroeder, he designed, implemented, and maintained server, network, and cabling infrastructure for 56 locations in a post-secondary environment with over 8,000 students.  For that institution, he carried the primary responsibility for 100+ Windows Servers, Active Directory, Exchange 2013, SQL Server, Systems Center, Sharepoint Server, Hyper-V, Cisco LAN, WAN, and wireless technologies.  He also led the design and implementation for SAN solutions, and designed high-availability solutions based on clustering, multi-homing, and replication.

In addition to his Microsoft and Cisco background, Ty has experience with Symantec Backup Exec, Simpana Commvault, and Websense security products.  He also has experience with infrastructure automation through the use of Powershell.

Ty and his wife Teresa recently moved to the area from Texas.  They have two young children – a son named Flint and daughter Ela. In his spare time, Ty enjoys spending time with his family and being outdoors. He loves riding motorcycles, carpentry and woodworking, and studying theology.

Contact the Keller Schroeder Account Team to learn more about Ty and how you can leverage his experience and skills to benefit your organization.